Wire Cage FAQs

Answering the most common questions regarding ordering, shipping, our products, and installation. If you don't find the answer or prefer to just ask, please feel free to call 844-863-7670, chat, or complete our online contact us form.

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Order Processing

Most of our products ship within 2-5 days. Cages with ceilings ship within 3-4 weeks. Our custom-designed solutions will take typically between 3-5 weeks to produce and ship. All products are made in the USA and have the lead time designated on the product page. A filter for lead time is also available on product result pages in all of our collections. Please contact us if you have a sensitive timeline and we will do our very best to confirm and achieve it.

We only charge tax in the following states: OH, MI, IN, NY, PA, and FL should you not be a tax-exempt business. If you are outside of these states, you will not see taxes charged at checkout. If you are a tax-exempt business or organization within these six states, you can utilize the "Tax-Free Business Order Placement" payment option at checkout and we will mark your account accordingly (after approval) so you can complete your purchase tax-free.

Absolutely! Please contact us or call 844-863-7670 and we will work to set your account up, pending credit approval. Tax-exempt status can also be set up during this same time.

We seek to meet our customers' assembly schedules and timelines. If you are on a tight timeline, please contact us before or after you place your order and we will work to meet your requirements. You can also add your required dock date into the notes field at checkout so we know of critical dates. We can then quickly acknowledge confirmation or known exceptions to meeting the date, along with any solutions or options available. Again, we will work hard to meet your specific needs, it is why we are here.

Please see our refund policy for all details on how to start a return. We understand things happen and will do our best to help if things aren't right.


We use all major LTL trucking companies, and local trusted trucking partners in certain parts of the country to provide the most competitive price. As the size of our shipments often dictates the price, versus weight-based freight, our freight costs will be displayed in the checkout for shipments in the contiguous United States (customers outside of the contiguous US must Contact Us for a special quote). We will align the best carrier at the time of shipment to ensure reliable and safe delivery to your destination.

It may depend on where you are and what item was ordered; typical orders to central, northeastern, and southern states typically arrive in 1-3 days after shipped. Orders to western states typically arrive in 4-5 days. Shipment tracking details will be provided in an email/text (depending on your selected preference) as soon as your order has shipped.

Absolutely, we ship all over the world! However, due to the size and weight of our products, a custom freight quote must be generated for these requests. Please contact us via our online contact us form and we will work on your quote as quickly as possible.

Most shipments are banded onto a custom wooden skid; posts are created down the center of the pallet, with panels stacked upright along the edges. See the photos below (at bottom of this page) for a typical cage kit or panel + post shipment.

Delivery Issues

Mark the number of damaged pieces on the truck line's delivery paperwork. Be as specific as possible.

For example, write "DAMAGED: 4 pieces 4' X 10', 2 pieces 4' X 5'" or "MISSING: One box." At the very least, write how many pieces are damaged. DO NOT give in to pressure from the driver and sign the delivery receipt as "Received Subject to Later Inspection."

After marking the delivery receipt as damaged or missing, call us at 844-863-7670 and report the problem to a customer service representative.

Unfortunately, you will have to repair the items or purchase them again. Truck lines will NOT accept claims for damaged or missing items once material has been signed for without exception.

Please hold onto all damaged parts. Our customer service representative will arrange for the truck line to pick them up. Claims will be denied if damaged items cannot be picked up for salvage.


Cages and partitions often need to be customized to your space and requirements. As a division of Conveyer & Caster Corporation, we have the engineering, support, and project management to deliver the best solution for your budget.

Please submit a request through our contact us form and we will be in touch right away. You can customize the size, mesh, doors, colors, sweep, and even add electronic locks. We have done it all, even working around the most complex floor and ceiling obstructions and safety compliance requirements.

Our installation times vary based on the size and nature of your order, but a good rule is to account for 8 minutes of installation for every linear foot of Cage or Partition, 1 hour for each door, and about 30 minutes per panel of wire cage ceiling.

Our store offers our standard and most popular colors, however, we have a variety of additional colors that we can quickly produce by special order. We can also color-match any PMS color. Upcharges apply for special order colors and PMS matches. Please contact us for a fast and custom quote.

Yes, all products are backed by our WireCrafters limited one-year warranty. See more information on our warranty page.

Yes, necessary mounting hardware is provided for all orders. This includes the bolt-together and floor anchoring hardware for post and panel orders and cage kits.

If you are ordering Pallet Rack safety guards (RackBack), you will have to select and order separately the flush or offset hardware kits to install. Pallet Rack enclosure kits include necessary hardware and document the provided hardware in the product descriptions.

10 gauge wire is our standard specified wire for its strength and security advantages. Generally speaking, the diameter of 10 gauge wire is slightly larger than 1/8 of an inch.

You can add a ceiling to your cage or enclosure at any time. However, if you are considering adding a clear-spanned ceiling, you should plan for it in your original layout. Depending on the width of your enclosure, we may need to position posts directly opposite each other in order to support ceiling tubes for attaching the ceiling panels.

Yes, we use the same panels for walls and ceilings; there is no difference between the two.

The sweep space is the open area between the floor and the bottom of the panels. It is designed into the system for housekeeping purposes (i.e. cleaning floors, etc.). A sweep space is not required and determining if one is needed depends on your specific application.

Our standard sweep space for our rapid Machine Guarding products is 5-1/4". Other sweep space dimensions are available and standard in custom-built machine guarding systems.

We list the overall height of the partition, which includes a 3-1/4" sweep space beneath the wire partition panels, the 8' panel, and a 2" post projection above the wire panels for a total height of 8'5-1/4".

No, all of our ceilings are non-load bearing.

Our panels install horizontally between tubular posts. Stack two or more panels between posts to reach the desired height. Stock-sized panels come in widths of one (1) to ten (10) feet in one-foot increments. Mount panels to posts with standard nuts and bolts (provided), or use tek screws. Anchor posts to the floor using stud anchors (provided).

This requires a simple modification to the posts and layout but can be easily accomplished. Please contact us for a quote with your requirements and we will bring it to life.


Yes, all orders include necessary installation manuals, which can also be viewed before on our installation manual webpage.

We are here to support you long after your purchase. If you have any questions prior or after to purchasing our trusted products, please just contact us and we will quickly help you. If you would like help finding an installer, or having us handle that, we can also help with that.

Yes, materials may be reconfigured. All of our standard Style 840 wire partition panels are interchangeable, and there is no difference between wall and ceiling panels. When reusing posts, be sure to recognize the three different types: Door, Run, and Corner. Details can be found in the instruction manuals.

Yes, the height of the partition may be increased by adding post extensions and additional wall panels. We offer optional parts and accessories to make this easier, just contact us and we can help.

Yes, you can use tek screws for assembly. All panels are punched with small slotted holes for tek screw assembly and large slotted holes for thru-bolt assembly. We recommend using the 3/8" nuts and bolts provided with your order because of the added adjustment and flexibility they offer.

The product is designed to be installed indoors. We recommend using different coatings - such as galvanizing - if the product will be used in outdoor applications.

No, partition and cage panels are not designed to be installed vertically. Hole layouts on posts and panels will not align if this is done.

The need for field bracing depends on each individual layout and site condition. Most installations do not need to be secondarily braced. Long straight runs are a good candidate for field bracing, as are extra tall installations. We offer several optional parts to make this job easier; contact us for our different options.

In most cases, ceiling panels are attached to wall panels with the slotted angle that is bolted to the edge of the top wall panel. Ceiling tubes may also be used as horizontal supports for the ceiling. Specific methods of attachment are detailed in the installation instructions.

The Door Posts are designed to accept mounting hardware for adjacent wall panels. Corner or Run Posts are not needed next to Door Posts.

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Typical Shipment Example

Most shipments are banded onto a custom wooden skid; posts are created down the center of the pallet, with panels stacked upright along the edges.